An SSL error has occurred and Chrome cannot verify the certificate. This issue can be caused by a number of things, but is usually related to a problem with the server’s configuration. Try the following steps to fix the problem:
- Check that the website’s address is spelled correctly. If you’re not sure, try visiting the website in another browser (e.g. Firefox or Safari) to see if you get the same error message.
- Check that your computer’s date and time are set correctly. Incorrect date and time settings can cause problems with certificate validation.
- Clear your browser’s cache and cookies, then restart it. This can often fix SSL errors.
- If none of the above steps work, you may need to contact the website’s administrator for help.
What is an SSL Certificate Error?
An SSL certificate error occurs when your web browser is unable to verify the identity of the website you are visiting. This typically happens when the website’s SSL certificate is either not installed correctly, or it has expired.
When this happens, you will see a message like “Your connection is not private” or “Cannot connect to the real [website name].” If you see this error, it means that your web browser is not able to establish a secure connection with the website. This can be due to a number of reasons, but most commonly it is because the website’s SSL certificate is either not installed correctly, or it has expired.
If you are seeing this error, you should contact the website owner and ask them to install a valid SSL certificate. In most cases, they will be able to do this for you quickly and easily.
How to Fix an SSL Certificate Error
An SSL certificate error can be caused by a number of things, including an incorrect time or date on your computer, a corrupt SSL certificate, or a problem with your browser. If you see an SSL certificate error, it means that your browser is unable to verify the identity of the website you’re trying to visit. This can happen for a number of reasons, including if the website’s SSL certificate is expired or if it’s using a self-signed certificate.
Check your System Date and Time
The error message you’re seeing indicates that your computer’s system date and time is set incorrectly. This can cause issues with SSL certificates because the date and time needs to be correct in order for the certificate to be considered valid.
To fix this, open the Date and Time settings on your computer and set the date and time to the current day. Once you’ve done this, try loading the website again and see if the error message goes away.
If you’re still seeing the error message, it’s possible that your computer’s system time is off by a large amount. In this case, you’ll need to manually set the date and time. To do this, open the Date and Time settings on your computer and select the “Set date and time automatically” option. Once you’ve done this, try loading the website again to see if the error message goes away.
Clear your Browser Cache
Instructions will vary depending on the browser you’re using, but clearing your cache should fix the problem.
If you’re using Chrome, follow these instructions:
- Type chrome://settings/ into the Omnibox (where you type URLs).
- Find the “Privacy and security” section and click “Clear browsing data.”
- Make sure “Cached images and files” is checked, and then click “Clear data.”
Disable QUIC Protocol
If you’re getting the “ssl error unable to verify the first certificate” error, there’s a chance that it’s caused by QUIC protocol. To disable QUIC protocol:
- Type “chrome://flags” into the address bar and press Enter.
- Search for “experimental QUIC protocol.”
- Select “Disabled” from the drop-down menu.
- Relaunch Google Chrome.
Update your Root Certificate
If your computer is unable to connect to a website, you may see the error message “ssl error unable to verify the first certificate.” This means that your computer is not able to validate the SSL certificate of the website you are trying to connect to. To fix this error, you will need to update your Root Certificate.
Updating your Root Certificate can be done automatically or manually. To update your Root Certificate automatically, you will need to open your Internet browser and visit a website that uses SSL. For example, you could try visiting https://www.google.com or https://www.yahoo.com. Once you are on a website that uses SSL, your browser will prompt you to update your Root Certificate.Follow the instructions on your screen to update your Root Certificate automatically.
If you would prefer to update your Root Certificate manually, you can do so by following these steps:
1)Click on the Start menu and then select Run.
2)In the Run window, type “cmd” and then click on the OK button.
3)At the command prompt, type “certutil -urlcache -f http://cacerts.digicert.com/DigiCertGlobalRootCA.crt” and then press Enter on your keyboard.
4)You will now be prompted to save the DigiCert Global Root CA file onto your computer. Select a location where you would like to save the file and then click on the Save button.
5)Once the file has been saved, double-click on it to open it.
6)Click on the Install Certificate button when prompted by Windows Security Warning window that appears on your screen
A digital certificate is an electronic ” passport” that allows a person, computer or organization to exchange information securely over the Internet using the public key infrastructure (PKI). When you request a web page, your computer checks to see if it trusts the digital certificate of the web server.
Your computer will trust a certificate if it has been signed by a trusted Certificate Authority, or CA. However, there are many CAs and sometimes their certificates are not up to date. In these cases, you may see an error message saying that the website’s security certificate is not trusted.
The error message you see will vary depending on which browser you use. For example, in Google Chrome you will see the following message: “This server could not prove that it is www.google.com; its security certificate is from *.google.com. This may be caused by a misconfiguration or an attacker intercepting your connection.”
If you see this message, it means that your browser was unable to verify the website’s security certificate. This could be because the CA’s certificate has expired or been revoked, or because the website is using a self-signed certificate. In any case, it is advisable not to continue to the website as your connection may not be secure.